A full audit of your Better Impact setup with a written findings report and prioritised recommendations. You walk away with a clear picture of where you stand and a document you can use to brief leadership or build the business case for the next step. This service finds the gaps. It does not resolve them.
We help your organisation set up, customise and get full value from the platform.
Better Impact is an affordable, intuitive and secure cloud-based volunteer management software platform. Set up well, it takes the admin load off your team and gives volunteers a smoother experience from the moment they sign up.
Better Impact review
Your organisation invested in Better Impact. But somewhere along the way, the system stopped working for you.
Maybe the person who set it up has moved on. The new coordinator is trying to find their feet in a system they did not build, with no handover and no context for why things are the way they are.
Maybe the system has been in place for years, but workarounds have piled up. Fields have been repurposed. The setup no longer matches how your programs run. Staff have lost confidence in it, and volunteers never used it in the first place.
Or maybe the system works fine for what it does. The problem is it could be doing so much more. You are still manually entering hours, processing paper forms and rostering in spreadsheets when the platform could handle all of that. You are paying for a volunteer management system and using it as a database.
If you want to learn about my approach and different review options, please get in touch and we can find the best option for your organisation.
System Health Check
Review + Rebuild
Everything in the Health Check, plus hands-on reconfiguration of your system. I clean up the architecture, rationalise fields and opportunities, update forms and reporting so the platform matches how your organisation actually operates today. You get a system that works, with documentation so the rebuild does not drift back over time. This is my most common engagement.
Full Transformation
Everything in the Review + Rebuild, plus stakeholder engagement across your teams, a change management plan and rollout support for features like online applications, the timeclock and e-learning. I set up reporting aligned to your organisational goals so your monthly reports show directly how volunteers are contributing to your mission.
This is the right fit when you are shifting from database to full volunteer management system, or when adoption depends on bringing staff and volunteers along.
Build
Making it stick
You have made the decision to move from spreadsheets to Better Impact. That is a good call. But buying the software is only the first step.
The risk most organisations do not see coming: replicating spreadsheet logic inside a new platform and missing the chance to set things up properly from the start. You end up with a system that looks different but works the same way your spreadsheets did. Same workarounds. Same gaps. Same frustration. That is where I come in.
I set up your Better Impact account to match your organisation’s needs, whether that’s a Standard account or an Enterprise account with multiple sub accounts. As a Certified Change Manager, I provide coaching and support to make your transition into Better Impact smooth from day one.
If you are moving to Better Impact and want it set up properly the first time, please get in touch.
Any of our Better Impact services can be paired with:
- Tailored training
- User guides for staff and volunteers
- Ongoing coaching as your team builds confidence.
- e-learning module development
- Specific feature rollout
- Change management support
Better Impact Independent Certified Consultant
Flutterbye is an independent Better Impact Certified Consultant.
We work with your organisation to tailor Better Impact to your needs and get the most from the platform. We implement and customise Better Impact, review how your team uses it, identify and action improvements and deliver end user training, user guides and supporting documentation.
