Improving the volunteer experience, boosting engagement, and strengthening community impact
About Flutterbye
If your organisation involves volunteers, you already know how much rides on getting the program right. Recruitment, retention, safety, engagement: each one shapes the experience volunteers have and the impact they make. Flutterbye helps you get it right.
What started in 2016 as a volunteer management blog grew into a consultancy after readers kept asking the same question. Can you help us actually do this? The answer was yes then. It still is now.
Flutterbye’s name and logo draw inspiration from the humble butterfly. Small acts by individual volunteers add up to immeasurable benefits for the community, an example of the butterfly effect. Likewise, small, deliberate changes to a volunteer program can ripple into something much bigger: stronger retention, safer programs, more engaged volunteers and real outcomes for the community. The butterfly effect,applied
to volunteering.
And the name itself; Christine’s two year old daughter couldn’t pronounce butterfly correctly and instead said Flutterbye
Why choose us
Results
Flutterbye has delivered over 52 consulting projects across Australia and New Zealand. Most clients return for a second, third or ongoing engagement. That repeat rate speaks for itself.
Experience
With over 20 years of experience in volunteer leadership, including seven years in consulting, we help organisations build strong volunteer programs.
Christine brings a powerful combination of expertise to every engagement with qualifications in volunteer administration, community engagement, process improvement, change management and training.
She has keynoted at Volunteering Victoria and Volunteering New Zealand conferences and contributed to global sector publications. When she walks into your organisation, she has seen the problem you are describing before. Probably more than once.
Care
Christine left a graphic design career at 25 after spending a month volunteering with disadvantaged children in Thailand. She has worked in volunteering ever since. That is not a career pivot story. It is a values story.
She still volunteers today, giving plasma through Red Cross and contributing at her children’s school. The work is not separate from who she is. When she sits with your team, she is not just solving a systems problem. She is thinking about the volunteers whose experience depends on getting this right.
Your volunteering expert
Meet our Director
Hello, I’m Christine Spiers, a Volunteer Engagement Strategist based in Melbourne. For more than 20 years I have designed, led and improved volunteer programs across not-for-profit organisations and local government. Since 2019 I have worked with more than 50 organisations across Australia and New Zealand as an independent consultant.
I hold a rare set of qualifications for this field: Certified in Volunteer Administration (CVA), Lean Six Sigma Green Belt, Certified Practising Change Manager (Prosci), Certificate of Engagement (IAP2), Training and Assessment and Certified Better Impact Consultant.
What that means for you: I bring both the evidence base and the lived experience of actually running volunteer programs. You bring the knowledge of your community and your team. Together we build something that holds.
If you’re stuck on a volunteering challenge, planning a review or quietly wondering whether your program is set up the way it should be, get in touch. The first conversation costs nothing and often shifts the thinking before any work begins. Let’s connect.
