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Flutterbye: Helping to grow sustainable not-for-profit organisations -
Designing, delivering and improving your volunteer program -
Training, coaching & inspiring volunteer engagement professionals
Stronger volunteer programs. Built to last long after I leave.
I’m in the business of giving volunteer-involving organisations the confidence to make good decisions, the clarity to act on them, and the capability to keep going after I leave.
Clients describe this as: knowing they are in good hands, avoiding costly mistakes, having complex problems turned into something structured and workable, and building programs that stand up over time.
I do this by combining deep sector knowledge with a structured, tailored consulting process. In practice, that means reviewing your systems and programs before we begin, so the time we spend together is focused on what matters most.
From there, I deliver clear reports, practical tools, targeted training, and the capability your team needs to sustain the work long after I leave. Whether it’s a Better Impact system review, a National Standards audit, stakeholder engagement, or strategic advice, the work is designed to meet your organisation’s needs and support practical action.
Backed by more than two decades in the sector, I’ve spent the past seven years consulting exclusively across the volunteering sector in Australia and New Zealand. During that time, I’ve worked with more than 55 organisations, ranging from small community groups to local and state government departments, not-for-profits, state peak bodies, and government-commissioned strategy projects.
The outcome is volunteer programs that reduce risk, run on systems that work, and deliver impact you can measure and defend — so your coordinators can lead instead of just survive, and your leadership team has the evidence to keep investing in volunteers.
How we work
Plan
Build volunteer engagement strategies, frameworks and programs that work for your organisation, your team, and the community you support.
Deliver
Turn your team into confident, capable leaders with hands-on support, training and coaching built around your program.
Improve
We measure your volunteer program against the National Standards for Volunteer Involvement, find the gaps, and implement changes that lift performance.
We audit your volunteer management system (Better Impact) setup and tell you exactly what to streamline, fix or build out.
Flutterbye is proud to have supported the following organisations




















How can Flutterbye help you?
Flutterbye supports all organisations who engage with volunteers
Not for profits and community
Volunteers are central to your work. We help you establish, deliver and strengthen the program that supports them.
Governments
Volunteer programs across the public sector deliver real value when set up well. We help you make sure yours does.
Leaders of volunteers
Leading volunteers takes a particular blend of skills. We coach, train and mentor leaders of volunteers at every stage of their career.
